Shipping policy

Shipping Policy

Order Processing Time
All orders are processed and shipped within 3 business days (Monday–Friday, excluding holidays).
Orders placed after 2:00 PM EST will be processed the following business day.

Domestic Shipping (USA)
We ship from Florida, USA.
Standard shipping is handled by USPS or UPS and typically takes 3–7 business days to arrive after dispatch.
Faster shipping options (e.g., UPS 2-Day or USPS Priority) are available at checkout.

International Shipping
We ship internationally using USPS, UPS, DHL, or FedEx.
Delivery times vary based on the carrier and destination but typically take:

• USPS First-Class International: 7–21 business days

• UPS/DHL/FedEx International Express: 3–7 business days

Customs delays may occur depending on your country. Buyers are responsible for any customs and import duties.

Shipping Confirmation & Tracking
You’ll receive an email confirmation with tracking information once your order has shipped.

Questions?
For any shipping concerns or assistance, please contact us at contact@alonaswim.com